Hotel Plaza Kokai Cancún  

In the heart of Cancún's downtown, minutes from Mercado 23, Las Palapas Park and Plaza Las Americas. This family-friendly hotel sits about 3 km from the city center and roughly 2 km from the hotel zone beach, with access to a private beach club, Playa Cabana (extra charge). Close to Puerto Cancún Marina and local shopping and dining.

Fifty-five individually decorated rooms blend warm décor with simple, useful touches. Rooms come with one or two double beds, tubs, TV, coffee/tea maker, hairdryer, a desk/work area and in-room safes. Blackout drapes and room service make lazy mornings easy.

Take a dip in the outdoor pool or sip at the swim-up bar after a day of exploring. There's a solarium and basic wellness services, plus a nightclub for late-night energy. Free Wi‑Fi is available propertywide, concierge and a tour desk help plan excursions, and transfer services are offered for getting around. The Playa Cabana beach club in the hotel zone (open 9:00–17:00) includes showers, lockers, beach chairs and a 10% food discount for guests (extra charge applies).

A business center and banquet/conference room support meetings and events. Additional services include complimentary newspapers in the lobby and laundry/dry-cleaning.

Two on-site restaurants — including El Mesón Español — serve international and Spanish-flavored dishes, plus a café and bar/lounge. Enjoy a daily complimentary reception and room service (limited hours, typically 7:00–23:00). Beach club meals come with a guest discount.