Cancellation policy will be provided during booking.
About the place
Where
In Playa del Carmen, Riviera Maya—minutes from Xplor and Xcaret and a short drive to Playacar Beach and Quinta Avenida. This pet-friendly, family-friendly hotel puts theme parks, beaches and downtown vibes within easy reach.
Details
Nestled beneath a sacred Mayan tree, the property mixes regional spirit with a warm, home-away-from-home atmosphere. Thirty-nine air‑conditioned rooms offer flat‑screen TVs, safes, ceiling fans, daily housekeeping and complimentary toiletries—simple comforts with local character.
Amenities
Soak up the sun at the outdoor pool, relax on the terrace or stroll the garden. Onsite perks include a spa center, tour/ticket assistance, complimentary Wi‑Fi, roundtrip airport shuttle for a surcharge, free self‑parking, 24‑hour front desk and luggage storage, plus limited room service and a daily complimentary breakfast (8 AM–noon).
Business_amenities
About 2,045 sq ft (190 m²) of flexible event space features a banquet hall, conference area and meeting room—great for family reunions, weddings or small conferences. Concierge services and onsite parking simplify logistics.
Dining
Enjoy regional flavors at Ceiba Negra for lunch or dinner, or unwind at the bar. A complimentary continental/buffet breakfast is served daily from 8:00 AM to noon, and room service is available during limited hours.