Hotel Cielo

In the heart of Playa del Carmen, a boutique beach hotel just steps from Quinta Avenida and a three-minute stroll to Playa del Carmen Main Beach. Close to Mamitas Beach, Playacar Beach and the maritime terminal — perfect for ferry runs and beach days.

A charming, love-story–inspired spot that honors classic Mexican architecture and simple traditional décor. About 18 individually decorated rooms, including balcony rooms with Caribbean views and rooftop-terrace outlooks. Rooms come with private baths, laptop-compatible safes and daily housekeeping for a relaxed, local vibe.

Pamper yourself with onsite massages and a small spa, sip at the hotel bar or soak up rooftop views. Concierge and tour desk can arrange excursions, and guests get discounted access to a nearby fitness facility — wake up to sea-breeze mornings from select balconies.

Complimentary Wi‑Fi throughout the property. 24-hour front desk with multilingual staff, luggage storage and concierge services; roundtrip airport shuttle and area shuttle available for a surcharge.

An on-site restaurant serves lunch and dinner and offers room service. Cooked-to-order breakfasts are available daily (7:30–11:00) for a fee, and direct hotel bookings include a restaurant discount.