Carretera Chetumal- Puerto Juárez, KM. 282, Quintana Roo 77710 Mexico
Things to know
Check-in:
14.00
-
16.00
00:00
6:00
12:00
18:00
00:00
Check-out:
11.00
-
12.00
00:00
6:00
12:00
18:00
00:00
Cancellation policy
Cancellation policy will be provided during booking.
About the place
Where
On Mexico’s sun-soaked Riviera Maya in Playa del Carmen — beachfront and steps from Cenote Santa Cruz. Minutes from Xcaret, Xplor, Xenses and Xel‑Ha eco-parks, this family-friendly, all-inclusive escape drops you into nature and adventure.
Details
Rooms follow an All View Suites concept with private balconies overlooking Caribbean nature and many suites featuring indoor private hot tubs. Tierra has 181 rooms with pillowtop beds, down comforters and Egyptian‑cotton sheets. Expect Mexican and Mayan touches, personalized butler and concierge service, and curated family amenities like native bedtime stories.
Amenities
FUN ALL INCLUSIVE covers access to the resort parks and a long list of on-site perks: infinity pools and 15 outdoor pools, waterslides, non-motorized sports (snorkel, kayak, paddleboard), Kids & Teens clubs, exclusive snack bar and a spa offering a 25‑minute Mayan massage per stay. Complimentary roundtrip airport shuttle runs 24 hours, with park shuttles every 30 minutes — wake up to sea‑breeze mornings and jump straight into the fun.
Business_amenities
On-site business center, dry cleaning and laundry services, concierge support and complimentary newspapers in the lobby.
Dining
Multiple on-site restaurants and bars serve regional and international dishes with an emphasis on authentic Mexican flavors. Enjoy a complimentary full breakfast daily (7:00 AM–noon), cafes and poolside bars for snacks, and 24‑hour room service for late-night cravings.