Shangri-La Surabaya

In Surabaya’s business district, this five-star hotel sits minutes from Ciputra World Mall and within a short drive of Tunjungan Plaza and Surabaya Town Square. About 35 minutes from Juanda International Airport, it’s a family-friendly base for shopping, business and city sightseeing.

Around 368 rooms and suites blend contemporary style with Indonesian touches and offer air-conditioning, smart TVs, refrigerators, in-room safes and work desks. Bathrooms range from deep-soak tubs to rain showers with bidets and premium toiletries. Many rooms serve up panoramic city views or garden-and-pool outlooks for a relaxed, upscale vibe.

An award-winning full-service spa and wellness area includes massages, sauna, steam room and Jacuzzi. There’s a resort-style outdoor pool with a waterslide, three professional tennis courts, a full fitness center, nightclub, kids’ play areas and on-site shops. Concierge service, a complimentary area shuttle and free self-parking keep stays easy—plus a coffee shop and poolside bar for lazy afternoons.

Big on meetings: a business center, express check-in and limo/town-car options support corporate stays. The property offers about 17,255 sq ft of event space across 14 meeting rooms and complimentary high-speed internet throughout—ideal for conferences and executive retreats.

Choose from multiple on-site restaurants and bars serving international dishes and Indonesian favorites, plus a coffee shop for snacks. 24-hour room service is available and buffet breakfasts are served on weekdays (morning hours may apply). Expect poolside cocktails and regional flavors to round out the culinary scene.